Terms of Service

1. Introduction

These Terms of Service govern your use of the Saga Marketing Systems website and our AI-powered marketing and customer communication services. By accessing our website or engaging our services, you agree to be bound by these terms.

2. Services & Responsibilities

Saga Marketing Systems provides AI-powered lead capture, follow-up, and appointment-booking automation for client businesses. Clients are responsible for providing accurate business information and for ensuring their use of our services complies with applicable laws and regulations.

3. Payment Terms

Fees for our services are outlined in your service agreement. Payments are due according to the schedule agreed upon at signup. Late payments may result in suspension of services until the account is brought current.

4. Intellectual Property

All software, AI models, workflows, and materials developed or provided by Saga Marketing Systems remain our intellectual property unless otherwise agreed in writing. Clients retain ownership of their own business data and content.

5. Data Privacy & Security

Our collection and use of data is governed by our Privacy Policy. We implement reasonable security measures to protect client and end-user data, but no system can guarantee absolute security.

6. Limitation of Liability & Indemnification

Saga Marketing Systems is not liable for indirect, incidental, or consequential damages arising from use of our services. Clients agree to indemnify us against claims arising from their misuse of our services or violation of these terms.

7. TCPA & Communication Compliance

Clients are responsible for ensuring that any contact lists or communications sent through our AI systems comply with the Telephone Consumer Protection Act (TCPA) and all other applicable communication laws. Clients must obtain proper consent before contacting individuals.

8. Termination & Refunds

Either party may terminate services according to the terms outlined in the service agreement. Refunds, where applicable, are governed by the terms of that agreement and are not guaranteed for work already performed.

9. Dispute Resolution

Any disputes arising from these terms or our services will first be addressed through good-faith negotiation. If unresolved, disputes will be handled according to the governing law and venue specified in your service agreement.

10. SMS Terms & Conditions

By opting in to receive SMS messages from Saga Marketing Systems or our clients' AI systems, you agree to receive transactional and marketing text messages.

Frequency: Message frequency varies.

Rates: Message and data rates may apply.

Opt-Out: You may opt-out at any time by replying STOP to any message.

Help: For assistance, reply HELP.

Mobile carriers are not liable for delayed or undelivered messages. No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes.

11. Contact Information

For questions about these Terms of Service, please contact:

Email: matilda@sagamarketingsystems.com
Website: sagamarketingsystems.com